"Throughout the time that Nichole has worked for my practice, she has retrained my staff, streamlined my billing so that all insurance claims post electronically directly into the bank and has worked to lower our administrative fees. I can truly say that my practice would not be where it is today without her." (Physician OBGYN)
"Nichole is extremely dedicated, organized and detailed oriented. She has exceptional follow through abilities. She is result driven and resourceful in the completion of projects. She works exceptionally well and has the ability to multitask in a high intensity and fast paced environment. Her work has proven that she has the ability to extract, collect, consolidate, organize and prioritize useful data efficiently and effectively." (Medical Billing Consulting Firm)
"Nichole came in house to not only bill for my practice but manage and oversee all aspects of the practice. She ran the front desk, checking patients in and out of the practice, answered phones, obtained prior authorizations for medications and set up organizational protocols for ongoing medication infusions. She hired new staff to work at the practice and trained them as well. Throughout this time, Nichole has always been polite and attentive to details, extremely organized, timely, reliable, hardworking, honest and trustworthy. She has self initiative and is always looking for ways to improve the efficiency of the practice. She truly is an asset to anyone trying to operate a medical practice in the 21st century." (Physician OBGYN)
"Nichole has revolutionized our billing practices, instituted and implemented new documents that patients had to sign to ensure timely collections, and dramatically decreased our outstanding patient accounts receivable and aided in collecting substantial lost revenue. Additionally, she helped the practice move locations, ensuring that all payors were notified appropriately to ensure that collections did not lapse." (Physician OBGYN)
"Nichole has a proactive attitude, innate desire to tackle new challenges and produces high quality work. She has the ability to think laterally and provides ideas and solutions in a creative approach to problem solving. She has excellent interpersonal and communication skills and is confident and poised in interactions with individuals at all levels; readily developing a rapport with colleagues." (Medical Billing Consulting Firm)
"Nichole has been and is doing a masterful job. My office, at the time I hired her, was in major disarray and disorganization and without an Office Manager or an Insurance Biller. My insurance Manager had left us under a dark cloud and had deleted much of the office and billing records from our server from the previous 12 -18 months." (Physician: Surgeon)
"In the past six months Nichole has organized the entire office, reconstructed, re-established policies and procedures and reconstructed the patient accounts and Billing Records. She has reconciled and reconstructed 2-3 years Accounts Receivable back log and turned the chaos she found into a smooth running, efficient business enterprise". (Physician: Surgeon)
"Nichole is a very intelligent, well organized, detailed oriented, dedicated and motivated individual. She possesses a "can do" attitude and has the ability to handle large volumes of work while producing positive results. Nichole always takes initiative and goes beyond the expected parameters of her job." (ASC: Multi Specialty)This is your Answer section. Use it to answer the question and to highlight a personal touch that you bring to your business.
"Nichole is meticulous about her work. She is an innovative self-starter, who rarely needs supervision. She is punctual and typically exceeds expectations. She handles pressure well and will voluntarily work overtime to meet a deadline. Nichole has indefatigable enthusiasm. She always meets deadlines and has the highest level of integrity." (DME Company)
"Nichole led her team to come in and leave no stone unturned. She has a knack for going through old files of which were non EMR at the time and putting together all the pieces to identify lost revenue. She trained my staff and implemented documents that the patients had to sign which helped facilitate the process of our files being Litigated faster." (Chiropractor)
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